Paul Plummer the lead trainer has twenty two years direct work with people with challenging behaviour. He is as a senior manager at a residential treatment centre for adolescents as well as being a freelance trainer and coach.  He is qualified to postgraduate level in care and is qualified further education tutor and coach in physical intervention techniques.

We have a strong belief that the use of any physical force is a last resort and is only used to prevent a more significant harm. To this end much emphasis is given to understanding the law in response to physical interventions and then teaching skills wihich can be applied with maximum certainty, in minimum time, with minimum force.